Personal Data Protection and Privacy Policy

What personal data do we collect?

Personal data is any information relating to you. The personal data we collect is limited to that which you disclose to us and which is necessary for the provision of our medical services. In particular, we only process the contact details of our customers (name, address, e-mail address and telephone number) as well as the health data included in the medical file.

Furthermore, we would like to assure you that on the website of Dr. Georgios Pagkalos www.drpagkalos.gr we do not collect data about minors under the age of 16.

Data editor

The data editor is the doctor Dr. Pangkalos with headquarters in Thessaloniki, Aristotelous 5, 54624, Greece, email: doctor@drpagkalos.gr, website: www.drpagkalos.gr

For any issue regarding the processing of personal data, please contact the personal data department at email: info@drpagkalos.com, phone number: +302310244336.

What is the purpose of processing and how we use your personal data

We process the personal health data you provide us for the provision of our medical services, as their processing is necessary for preventive or professional medicine purposes.

We process your other personal data for communication with you, billing for our services and our general compliance with tax legislation.

Furthermore, we collect the information you submit to us when you subscribe to our newsletter. When registering for the newsletter, the user-visitor will be asked for his email address. The website www.drpagkalos.gr makes use of the information provided by users during their registration to our newsletter in order to send them informational material about our Company’s services.

During the user’s visit and navigation on our website, we use cookies to analyze website traffic in order to optimize the quality of website operation. The cookies that are absolutely necessary for the operation of the website (functional cookies) are enabled by default, while the other (non-functional) cookies are disabled by default and require your consent in order to be activated.

The website www.drpagkalos.gr uses the Pixel programs of Facebook and Google Analytics. Although the Facebook Pixel and Google Analytics programs record data such as users’ geographic location, device, web browser and operating system, none of this information makes them personally identifiable to us.

For more information on the use of cookies and their management visit the Cookies Policy.

Privacy and data confidentiality

We are committed to maintaining the privacy and confidentiality of your personal data in full compliance with the legal data protection framework and do not pass it on to third parties except to the legal competent public authorities, as long as there is a relevant legal obligation. Any external collaborators, such as accountants, lawyers or maintainers of the information system and the website, may possibly have access to the data, if absolutely necessary. In this case, the third parties are contractually bound to process the data to which they may have access in accordance with the current legal framework and to strictly observe the privacy and confidentiality of the data.

Furthermore, medical data is kept in accordance with the rules on medical confidentiality (Article 13 of the Code of Medical Ethics).

What is the retention period?

Your personal data is kept as long as we provide you with our services.

Furthermore, your medical file is kept for 10 years from your last visit, as we are obliged by article 14 par. 4 of Law 3418/2005 (Medical Code of Ethics) and the accounting data as required by tax legislation.

For the purposes of promoting products and services (marketing activities), your personal data is kept until you withdraw your consent, which can be done at any time.

What are your rights in relation to your personal data?

As users of the website and data subjects, you have all the rights provided for in chapter III of the GDPR and in particular the rights of access to your personal data, rectification, deletion, restriction of processing, portability of data and objection to processing, including the right to object to automated decision making and profiling.

You can exercise the above rights as long as the corresponding conditions of the GDPR are met by sending a relevant request to the postal address of our clinic (Thessaloniki, Aristotelous 5, 54626, Greece), or to the e-mail address (doctor@drpagkalos.gr)

For more information, the user can call the phone number. : +302310244336.

Right to complain to the National Data Protection Authority

If you consider that your rights have not been satisfied, you have the right to contact the National Data Protection Authority (postal address: Kifissias 1-3, 115 23, Athens, phone number: +302106475600, e-mail: contact@dpa.gr.).

Links to other websites

The website www.drpagkalos.gr implements appropriate technical and organizational measures aimed at the safe processing of personal data and the prevention of accidental loss or destruction and unauthorized and/or illegal access to them, use, modification or disclosure. In any case, the way the internet works and the fact that it is free to anyone, does not allow it to provide guarantees that unauthorized third parties will never gain the ability to violate the applied technical and organizational measures, gaining access and possibly making use of personal data for unauthorized and/or illegal purposes.

Our website may contain links to foreign websites. The company is not responsible for the privacy practices or the content of other websites that do not belong to the doctor’s website, www.drpagkalos.gr. Therefore, we recommend that you carefully read the privacy statements of these third-party websites.